Frequently asked questions about our iHeartRadio Daytime Village

Who will be performing at the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival?

View the Daytime Village Presented by Capital One lineup at http://iHeartRadio.com/village

Please note: lineup subject to change without notice.


How do I purchase tickets to the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival?

Tickets to our Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival are available for purchase EXCLUSIVELY at iheartradio.com/village. For the Daytime Village, children under 5 are admitted free. Package/bulk tickets are not available for sale.

PLEASE NOTE: Ticketmaster is our only official ticket provider. Only purchase tickets through a reliable and trusted source - we are not responsible for tickets purchased through 3rd party providers.


What is the maximum number of tickets that I can purchase to the Daytime Village at the 2017 iHeartRadio Music Festival? 

There is a maximum of twelve (12) tickets per order for the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival.

 

I heard there are no physical tickets being distributed to this year's Daytime Village Presented by Capital One, how do we get in?

New in 2017! Ticket purchasers will be mailed an exclusive Daytime Village wristband which will be used as your admission ticket for the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival on Saturday, September 23, 2017 at Las Vegas Village.

Here's what you need to know about your wristband.


When and where is the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival? 

The Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival will be held at the Las Vegas Village on The Strip across from Luxor Hotel on Saturday, September 23, 2016 from 11am to 6pm. Doors open at 10am.

 

What is the official website of the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival?

The official Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival website is http://iHeartRadio.com/village.

 

I'm handicapped / disabled. Do you have seats that are handicap accessible?

The Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival is handicap accessible. We generally have 1 or 2 platform areas that are handicap accessible and those accommodations are handled at the front gate with the ushers. If you have any questions please relay them to the ushers upon entering.


I'm interested in knowing what time my favorite artist performs. Do you have a schedule? What time does the show start and end? 

The performance schedule for the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival will be announced in September closer to the event.

 

Will the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival be appropriate for my son/daughter that is under 18 years of age?

Absolutely! The Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival will directly reflect the music that is played on iHeartRadio stations across the country every day.

 

Will there be food at the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival? What about bathrooms, ATMs? What facilities are available?

There will be food & drink vendors, bathrooms and ATMs on-site at the Daytime Village. Lockers are not available.

 

What if it rains? Will the Daytime Village still go on?

Yes, the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival is rain or shine. All tickets sales are final.

 

Is re-entry allowed at the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival? 

Yes, re-entry is allowed at the Daytime Village. You must be scanned in and out. Doors open at 10am and the event ends at 6pm.

 

I love taking photos at concerts! Can I bring my SLR camera and/or video camera?

Per venue policy - professional grade cameras, cameras with detachable lenses & recording devices are strictly prohibited. 


If I already have tickets to the 2017 iHeartRadio Music Festival, do I have to buy tickets to the Daytime Village?

Yes, if you already have tickets to the iHeartRadio Music Festival, you will still need to purchase separate tickets to attend the 2017 iHeartRadio Daytime Village Presented By Capital One at the Las Vegas Village. Conversely, if you already have tickets to the 2017 iHeartRadio Daytime Village Presented By Capital One, you will still need to purchase separate tickets to attend the iHeartRadio Music Festival at the T-Mobile Arena.

PLEASE NOTE: A ticket to the 2017 iHeartRadio Daytime Village Presented By Capital One is NOT the same as a ticket to the iHeartRadio Music Festival at the T-Mobile Arena. Tickets for the event at the Las Vegas Village WILL NOT be valid for entry to the T-Mobile Arena events.

 

Is there parking at the Daytime Village? Are shuttle buses available? 

There is NO parking at the Festival site. Shuttles will run from Mandalay Bay, Luxor, Excalibur and MGM to the site.  Locals can pick a property and shuttle and/or walk to the site.

 

Can I bring a water bottle with me to the Daytime Village? How about a beach towel? What items are allowed? 

Only factory sealed brand water bottles will be allowed in. All other beverage containers will not be allowed upon entry. Bottled water will available for sale inside the Village. Additionally, free disposable cups and water will be available.

Authorized Items

The following is ALLOWED at the Daytime Village Presented by Capital One at the 2017 iHeartRadio Music Festival:

  • OK Backpacks (medium)
  • OK Stroller
  • OK All Ages Welcome
  • OK Hats
  • OK Sun Block
  • OK Lighters
  • OK Cell Phones
  • OK Sunglasses
  • OK Camelpacks (EMPTY)
  • OK Shoes
  • OK Cigarettes/Cigars
  • OK Small Beach Towel
  • OK Fanny Packs
  • OK Digital Cameras (Non-Pro)
  • OK Film Cameras (Non-Pro)
  • OK Binoculars
  • OK Small bags/purses
  • OK Ear Plugs
  • OK (1) Sealed Water Bottle

Prohibited Items

The following items are prohibited from being brought into the concert venue:

  • NO Musical Instruments
  • NO Knives / Weapons / Etc. (Regardless of Permits)
  • NO Chains / Chain Wallets (No Studded Jewelry)
  • NO Fireworks / Explosives
  • NO Blankets / Sheets / Large Towels
  • NO Outside Food & Beverages
  • NO Bota Bags
  • NO Tents of any type
  • NO Flags, Signs or large obstructive material
  • NO Tailgating in Parking Lot
  • NO Chairs of any type or size
  • NO Video Cameras (Large) (Professional Recording Devices)
  • NO Audio Recording Devices
  • NO Professional Cameras
  • NO Stuffed Animals
  • NO Pets (Service animals only)
  • NO Drugs / Drug Paraphernalia
  • NO Umbrellas
  • NO Cans or Glass Containers
  • NO Disposable containers
  • NO Sticks, Bats or Clubs including signs (or anything that could be deemed as being a weapon)
  • NO Toys, Water Guns or Squirt guns
  • NO Bikes
  • NO In-Line skates, Roller skates, Skateboards
  • NO Lockers Available
  • NO Laser Pointers
  • NO Sharpies / Markers / Spray Paint or Glow Sticks
  • NO Balloons / Balls / Inflatables
  • NO Unauthorized Solicitations, Handbills, Sampling, Give-Aways, Etc.
  • NO Refunds or Exchanges or Cancellations
  • NO Air Boards or Hoverboards
  • NO Drones
  • NO Tactical Gear (Ballistic Vest etc.)
  • NO Face masks of any kind (Gas masks included)


Will I be searched upon entry?

Festival security will search all persons and bags prior to entry. Please review the prohibited items list if you aren't sure whether or not you can bring something.


Is there an age requirement for attending the 2017 Daytime Village Presented By Capital One?

For the Daytime Village Presented By Capital One, all ages welcome. Free for children under the age of 5 years old. An adult must accompany anyone under the age of 16.

 

Where can I buy 2017 iHeartRadio Music Festival and Daytime Village Presented By Capital One merchandise?

Official 2017 iHeartRadio Music Festival merchandise can be purchased at the main show on both nights and on-site at the Daytime Village Presented By Capital One.


How do you obtain backstage passes for the 2017 iHeartRadio Music Festival, Daytime Village Presented By Capital One or any concert/event in the area?

Due to limited physical space backstage, backstage passes are not available to anyone who is not an artist performing, or someone who is directly involved with production of the show - sorry!

 

When do tickets to the 2017 iHeartRadio Music Festival go on-sale?

The 2017 iHeartRadio Music Festival Capital One Pre-Sale begins Tuesday, July 25th at 10am PT through Thursday, July 27th at 10PM PT (or until sold out) EXCLUSIVELY at iheartradio.com/capitalone. Maximum twelve (12) tickets per night. International customers will be able to participate in the pre-sale.

Public On-Sale for the 2017 iHeartRadio Music Festival begins Friday, July 28th at 10am PT EXCLUSIVELY at iheartradio.com/ticketsPackage/bulk tickets are not available for sale.

PLEASE NOTE: You must purchase a separate ticket for each night of the 2017 iHeartRadio Music Festival. Only purchase tickets through a reliable and trusted source - we are not responsible for tickets purchased through 3rd party providers.

 

I tried to buy tickets and they were sold out, but my friend tried after me and got them. The system is broken! How is that fair?

When someone tries to purchase tickets, they're given a two-minute grace period to decide whether or not to go through with the sale. If they choose not to purchase, those tickets go back into inventory. So until you hear from iHeartRadio that we are OFFICIALLY sold out, keep trying, because that means that there are still tickets in shopping carts that may not be purchased!  

The iHeartRadio Music Festival is the hottest music festival around and will sell out quickly. We wish we could have tickets for everyone; however, venue size limits the number of tickets that can be sold. If you were not able to purchase tickets, please keep your radios locked to iHeartMedia radio stations across the country on a daily basis because we will be giving away tons of tickets to the iHeartRadio Music Festival! You can find more ways to win tickets here.

 

I wasn't able to buy any tickets! What do I do now?

We wish we could have tickets for everyone; however, venue size limits the number of tickets that can be sold. We did reserve hundreds of tickets exclusively for giveaways and you can take a look at how to win your way in here. Good luck!


Do I have to purchase a separate ticket for each night of the 2017 iHeartRadio Music Festival?

Yes, you must purchase a separate ticket for each night of the iHeartRadio Music Festival. To attend both nights of the Festival, you must buy Friday and Saturday night tickets. For details on how to purchase tickets, please visit iheartradio.com/tickets.

 

I want to buy more than 12 tickets for each night of the Festival, how can I do that?

Unfortunately, we are only allowing fans to purchase a maximum amount of 12 (twelve) tickets per night per order. You may purchase additional tickets in different sessions or have your friends/family buy tickets at iheartradio.com/tickets on Friday July 28th at 10am PT if you’d like.


Sponsored Content

Sponsored Content

Listen To Festival Radio

 

National Partners